Get flat 20% value of your phone in case you damage your screen. If repair cost of Screen is Rs 4000 for Rs 10,000 phone then you will get 20% of 10,000 which means you will get Rs 2000 back.
Table of Contents
How to get Screen Protection Plan?
- Select a phone on Flipkart
- During checkout, click on “Screen Protection Plan” and complete your purchase
- In case your phone’s screen is damaged while in use, the plan allows you to refund OR repair your device and claim the cost, online.
Claim by Refund
- Call 1800-425-5568 or 080-25187326 or drop a mail at [email protected]
- A self-assessment video link will be sent to your alternate number. You will need to take the video of the device’s IMEI along with the damaged screen.
- The same link will request for your bank details
- On receipt of self-survey reports, our claims analyst will evaluate e nature of damage and compare the same against the incident details provided.
- Based on the claim, the analyst will approve / reject the claim. If approved, your money will reflect in your account within 72 hours.
Claim after Repair
- Call 1800-425-5568 or 080-25187326 or drop a mail. at [email protected].
- Flipkart will help you in finding the nearest Jeeves authorized service center to the pincode you’ve provided. You can walk in and ask about the possibility of repairing the phone.
- If the service center deems the phone unrepairable, follow the standard steps to initiate the refund process as explained above in order to avail the refund.
- If the phone can be repaired, you will need to pay the entire repairing amount at the service center.
- Once you receive the invoice for the repairs, you can call up Jeeves and claim up to 20% of the value of the phone or the total repair amount, whichever is lower.
If the repair cost is Rs 4,000 for a Rs. 10.000 phone, you will get Rs 2.000 as per plan
If the repair cost is Rs.1000 f or a phone which is valued at Rs 10,000, you can claim Rs 1000 as per plan.
What is Covered?
- Post-accident damage cover.
- No negotiation post claim approval 72-hour money-back guarantee!
- While claiming, invoice value of the phone at the time of purchase is considered 6 not current market value.
- Zero deductible, i.e. No payment from your end at the time of claim.
- Phone is covered right from the time you receive it.
- No lengthy process or app downloading for activation.
- Phone is covered, no matter who uses it.
- Worldwide cover. Delhi, San Francisco or Rio
What is NOT Covered?
- Regular wear and tear of the device
- Any other accidental damage (Excluding screen damage) Like liquid damages or mysterious disappearances under any circumstance.
- Theft of the phone.
- Any breakdown or damage under manufacturer’s warranty is not covered by us. Eg. Touchscreen issues (not because you dropped it) that occur during warranty period.
- Damages to accessories are excluded.
- Insurance coverage is only available on new phones bought on Flipkart Platform.
- The insurance must be purchased at the time of purchasing the device.
- Screen Protection Plan cannot be purchased separately.
- This service is provided by Go Digit General Insurance Limited